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Is this service is SaaS?

  • September 13, 2025
  • 1 reply
  • 19 views

Is this service SaaS? 

Best answer by Danniemax

Hi ​@s3fashion,

Yes, Zapier is a Software as a Service (SaaS) platform.

Zapier operates entirely in the cloud - you don't need to install any software on your servers or manage any infrastructure. You simply:

  • Sign up for an account at zapier.com
  • Create your automations (called "Zaps") through the web interface.
  • Zapier handles all the processing, hosting, and maintenance.

Webhooks by Zapier specifically allows you to:

  • Receive webhooks - Get a unique webhook URL that other services can send data to
  • Send webhooks - Make HTTP requests to other services' APIs

All of this runs on Zapier's cloud infrastructure, making it a true SaaS solution. 

Hope this helps clarify how Zapier works.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

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  • Zapier Staff
  • Answer
  • September 25, 2025

Hi ​@s3fashion,

Yes, Zapier is a Software as a Service (SaaS) platform.

Zapier operates entirely in the cloud - you don't need to install any software on your servers or manage any infrastructure. You simply:

  • Sign up for an account at zapier.com
  • Create your automations (called "Zaps") through the web interface.
  • Zapier handles all the processing, hosting, and maintenance.

Webhooks by Zapier specifically allows you to:

  • Receive webhooks - Get a unique webhook URL that other services can send data to
  • Send webhooks - Make HTTP requests to other services' APIs

All of this runs on Zapier's cloud infrastructure, making it a true SaaS solution. 

Hope this helps clarify how Zapier works.