Instagram could not upload media file: Invalid user id

  • 18 September 2021
  • 1 reply

Hi all, getting this error when testing facebook page to insta pro account posting:

Could not upload media file: Invalid user id: Cannot load user with a private account or invalid username: The following user(s) cannot be accessed: DJ David Loran


Both facebook page and insta pro account are responding fine to the test connection…


Thx for your help



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1 reply

Userlevel 7
Badge +14

Hi @dj david loran 

Please post screenshots of how your Zap steps are configured.