Best answer

I am looking to send a direct message to the user who sent the message in Slack when a custom reactji is added

  • 7 July 2020
  • 1 reply
  • 236 views

Userlevel 1

I am looking for a way to send a direct message to the user who has asked a question in slack when a custom Reactji has been added to confirm their request has been completed. 

 

I cannot see how to select the process after the trigger to select the user who first posed the question. 

 

Thanks, 

icon

Best answer by Danvers 10 July 2020, 14:15

View original

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Userlevel 7
Badge +12

Hi @Automation1!

 

The basic shape of your Zap will be:

Trigger: New reaction added

Action: Send Direct message

 

In the action step, when selecting the person to send the DM to, you’ll need to use a custom value (rather than picking it from the dropdown list). When you use Custom value instead of a dropdown list, you need to use the ID of the object and not the name, in this case that’s the Slack ID of the person who added the reactji. 

 

You can find the User ID of the person who added the reactji in the information from the trigger step:

 

I hope that’s clear!