Hi @the_office 

Good question.

Please post screenshots with how your Zap steps are configured to give us more context along with the encountered error.

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please be patient with me. I only been using this apps for over a week.

@the_office

The Asana step returned an error indicating nothing could be found for the search criteria.

This was the search criteria. (e.g. Upson, Nicki)

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You can prevent the error by changing the field to Yes so it continues, then following that with a Filter step to only continue if there was an Asana ID returned.

Also, you can create a new Asana Task if no match was found.

I don’t want to generate a task. My goal is to update an existing task. I just can’t figure out how to find the task to be updated and insert the new data in there. 

@the_office 

Can you post a screenshot of the Asana Task that matches the search criteria being used by the example data in the Asana Zap step? (e.g. Upson, Nicki)

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@the_office 

Please post a screenshot of the matching Task in Asana.

Can you post a screenshot of the Asana Task that matches the search criteria being used by the example data in the Asana Zap step? (e.g. Upson, Nicki)

honestly, I’m lost in that step and when I select that field then this values come up and my logic tells me one of this values will match the task already in asana but they don’t. Can you screenshot how should I do it please?

@the_office

We need proof via screenshots of the matching Task IN Asana. (e.g. Upson, Nicki)

The screenshot should be from Asana.

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The UPSON, NICKI values came from shipstation because I’m using it as the trigger to write in to asana.

trigger (shipstation, item shipped) > > action (asana, find task) > > action (asana, update task or create sub).

@the_office

None of the Asana Tasks shown in the screenshot have a Task Name of the value being used in the data example from ShipStation. (e.g. Upson, Nicki)

That is why there is no match and why the Asana Step in the Zap is resulting in an error.

Make sure to test with proper data conditions that match.

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can you suggest me one way to do based on the screenshots I sent you? there gotta be one way to identify the asana tasks without me providing it to zapier. We get about a 100 tasks weekly on asana so I can really go one by one every time I need to update the shipping tracking number. please help me

@the_office

These mapped variables are dynamic and will change each time the Zap is triggered to run.

But if there is no matching Asana Task Name, the Zap step will results in an error.

You can prevent the error by changing the field “Should this step be considered a success when nothing is found?” to ‘Yes’, so it always continues, then follow that with a Filter step to only continue if there was a matching Asana ID found from the Asana Zap step.

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Thank you so much for all the help you been giving me. I’d be lost without your help.

Here’s where I got so far but is not finding any of the actual tasks already in asana. I even created a nicki upson task manually but at the end this is what comes up.

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@the_office

The Task field in Step 3 for Asana expects the Asana Task ID to be mapped from Step 2 as indicated by the field description.

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changed it but this is the result…

@the_office 

That’s because there is no value (“No data”) for the mapped dynamic variable, which means no Asana Task was found in Zap Step 2.

how can I fix it?

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@the_office

In Step 2, you are trying to search for an Asana Task Name = “Nicki Upson”

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But the actual Asana Task Name = “Nicki, Upson”, which is not a match due to the comma.

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So in Step 2, the Test section will show Match Found = false.

I removed the comma and still now I got this one

@the_office 

You need to test Step 2 again.

When in doubt, test it out.

this is what’s happening in step2

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