Question

How to trigger off specific product purchase

  • 10 February 2022
  • 2 replies
  • 421 views

Donatella 

10 Feb 2022, 00:01 UTC

Hi, Can we customize the trigger in zap? like if there is payment in Paypal for a particular product purchased, it will auto-tagged in kajabi. Cause one of the options available in triggers, is successful payment in regardless of what they pay for. I don't want that all the new successful payments regardless the product they purchased, they will receive receipt email that is not intended to all customers who pay for a particular product. There is this particular event where I have to custom trigger.


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2 replies

Userlevel 7
Badge +14

Hi @Donatella 

Try adding a Filter as step 2 in your Zap: https://zapier.com/apps/filter/help

Userlevel 4
Badge +6

Generally you can use Zapier Filter Step to filter the purchase of a specific product.Triggers are for successful transaction or order but they might be also pulling product data like Name,Email,Product Name,etc.

 

So Can you please share a screenshot of the trigger step and test results screenshot here?Because that might have the product name as the variable that you can dynamically map to your  Filter Step and achieve what you wanted to do.