Best answer

How to trigger a Zap when a keyword is used in a specific Slack channel message?

  • 6 February 2021
  • 4 replies
  • 857 views

Userlevel 1

Hi, 

I’m a Zapier newbie working on my second Zap.

Trigger = a particular keyword is mentioned in a Slack comment
Action = copy the new comment from Slack & create a new record in an Airtable

It all works fine :grinning:
but only if the comment is posted in the #general channel in the Slack workspace (which seems to be the default channel for Zapier to look). 

I need the trigger to look in a different Slack channel, other than #general.
I can’t work out how to that. Any help would be much appreciated! 
Thanks. 

icon

Best answer by Troy Tessalone 6 February 2021, 21:37

View original

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

Userlevel 7
Badge +14

Hi @SiobhanVohn 

Try turning the Zap on and testing then checking the Zap Runs: https://zapier.com/app/history/

If that doesn’t work, then consider trying to use a different Slack trigger in the Zap followed by a Filter step: https://zapier.com/apps/filter/help

Userlevel 1

Thanks for the response @Troy Tessalone but I had already turned the Zap on and tested it.
As I said, it all works fine from the #general channel in that Slack workspace but I want it to collect the information from a different channel.  I can’t see how to change which channel the Zap looks in. 

Userlevel 7
Badge +14

@SiobhanVohn 

 

If that doesn’t work, then consider trying to use a different Slack trigger in the Zap followed by a Filter step: https://zapier.com/apps/filter/help

 

 

Userlevel 1

Ah, right, yes. I understand now. Done and working perfectly! Thanks so much @Troy Tessalone !