Best answer

How often does Slack app need to be reconnected?

  • 16 September 2021
  • 1 reply
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Userlevel 1

Hi!

I am using Slack app and recently I got the notification that a bunch of Zaps were held due to the app being disconnected. Is there any specific time period the permissions to access the account are being granted? For how long can I use my Slack app without reconnecting it again? Is there any option to know in advance when exactly is it going to be disconnected again?

Thanks in advance! :relaxed:
M.

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Best answer by Troy Tessalone 16 September 2021, 19:19

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Userlevel 7
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Hi @manyaned 

It’s different for every app and there can be a few reasons why Zap apps get disconnected.

Check out this help article for more info: https://zapier.com/help/troubleshoot/behavior/cant-turn-on-zap#app-accounts-are-not-connected

For Slack…

About Slack's Integration

  • Admin/owner permissions - User needs to be a Slack "owner" in addition to being an admin
  • Paid/versioned account - Works for free or paid Slack accounts