Question

How do we create Ticket Tailor checkout form custom fields to Google Sheets using Zapier?

  • 2 November 2023
  • 4 replies
  • 47 views

Userlevel 1

I would like zapier to assist with connecting ticket tailor and google sheets together. I have successfully made the connection, however it is not list my checkout forms custom fields. I am only able to pick from the standard fields to show in the google sheet. I need all of my buyer only questions (custom fields) to show as well. Is this possible? 


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4 replies

Userlevel 7
Badge +6

That’s awesome @crohmer! We’re glad to hear that you have figured out the issue!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Userlevel 1

I was able to figure it out. It was a refresh error as to why I wasn’t seeing the custom fields.  All is working now!

Userlevel 6
Badge +8

What trigger are you using in Ticket Tailor?

Userlevel 7
Badge +14

Hi @crohmer 

Good question.

Make sure the Zap trigger example form Ticket Tailor is a real example that had the custom fields populated.

Some apps don’t support custom fields in their Zap app integration.

You can try reaching out to Ticket Tailor Support for guidance.