I want to use the delay step from Zapier in order to save some steps. I basically have a scenario where attendees sign up for a course, they are sent reminders 1 week before the course, then 1 day before the course. At the moment I use to Zaps to do this.
I want to use one zap that sends a reminder 1 week before, then delays for 6 days and then send the final reminder.
My question, what if some one cancels their attendance to the course a after the 1 week reminder? I obviously don’t want to send them the final reminder 6 days later, however, I want the zap to run to remind others.
Would the option to be to add a filter on the next step to remove the canceled user? Also, is the delay step affected if the Zap is switched off and then back on i.e is the data, relating to what is scheduled to queue, stored anywhere else?
Best answer by CraigNet3View original
Hi Currently Jason. If you have a way to check the subscription status, then you should do that immediately after the delay step. Next you can filter out the unsubscribed users based on the results.
Also delayed tasks will still execute after a pause as long as the delay hasn’t expired by the time you turn the Zap back on. More info here: https://zapier.com/help/doc/common-problems-delay#how-do-i-stop-a-task-thats-delayed