I’m trying to track SMS opt outs from Twilio into ActiveCampaign. I already connected Twilio into a Zap, and listens if the number has received an SMS. I’ve added a step that checks if the SMS only has the content ‘STOP’
What I’m having trouble with is matching a number to an existing contact in ActiveCampaign, since when trying to find a contact you either need a Contact ID or email address, and neither are in the SMS info. Just the number of the sender.
I was hoping to use Find then Update a Contact Task in ActiveCampaign to update so I could do a lot with it within AC. Since I can create a Contact Task in a separate setup. But there’s no way to complete the task using the step, or within ActiveCampaign.
Is there a way to do what I want to do without using the Find/Update a Deal Task instead?
Best answer by christina.dView original