Hello.
I need to integrate RD Station to Learnworlds (LW). I need to send to LW just the leads that converted in a specific event (gestao-no-agronegocio). Not all leads.
Then I need to enroll the new user on a specific course in Learnworlds.
I don’t even know how to start.
Any assistance would be most appreciated.
Kind regards
Best answer by ken.a
Hi there
Thanks for the additional details.
From the error message in your screenshot, it appears that the user is already enrolled in that product, and LearnWorlds doesn't permit duplicate enrollments.
To troubleshoot this, could you kindly try the following steps? First, click on "Skip test". Then, go ahead and publish the Zap. Once it's published, trigger the Zap and make sure to use a new email address when you're creating a lead in RD Station.
Let's see if this resolves the issue. Looking forward to hearing how it goes! 😊
+8Hi there
That should give you a starting point but let us know how it goes!
Ok. Thank you. This way it returned a message.
If I choose (Text) Contains, the same message appears. Is it a problem?
+6Hi there
I’m jumping in to see if I can help!
I've taken a look at your screenshot and it appears that your Filter step is set up just right. The message you're seeing is due to the "Event Identifier" sample data not matching exactly with the condition you've typed (gestao-no-agronegocio). This is why you're seeing the "Your Zap would not have continued" message.
I hope this clears things up a bit! 😊
Ok. I just checked RD Station regarding the Identifier. It does exist and it is correct. Any other issue that I can look for?
+6Hi there
Thanks for the additional details.
From the error message in your screenshot, it appears that the user is already enrolled in that product, and LearnWorlds doesn't permit duplicate enrollments.
To troubleshoot this, could you kindly try the following steps? First, click on "Skip test". Then, go ahead and publish the Zap. Once it's published, trigger the Zap and make sure to use a new email address when you're creating a lead in RD Station.
Let's see if this resolves the issue. Looking forward to hearing how it goes! 😊
+6Hi
You are most welcome! We’re glad to hear everything is now sorted out.
If you have any other questions, please don’t hesitate to ask in the Community. We’re always happy to help! 😊
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