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Question

How do I capture users using Zapier Chatbot data & push it to a spreadsheet?

  • 18 December 2023
  • 1 reply
  • 113 views
O
Userlevel 1

Hi,

I am building a chatbot on Zapier's new chatbot feature (beta).

I am trying to figure out how to collect data from the chatbot's conversation history with a user. For example, if the bot asks for the user's name and phone number, how can I store this and send it to a spread sheet? 

Many other chatbot competitors have this option; will Zapier integrate it soon, or has anyone figured out how to currently accomplish this?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

ken.a
Userlevel 7
Badge +6

Hi there @oscaro318,

I believe this feature is not available at the moment. I’d recommend reaching out to our Interfaces Team regarding this feature.

You can reach our Interfaces Team here: https://eap.zapier.app/interfaces

Hopefully, this helps.

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