Question

How can I see deliverability, open rates and click rates using SendGrid?

  • 4 January 2024
  • 1 reply
  • 6 views

Hi everyone! I read in another question that we couldn’t track open/click rates using Gmail but that we could if we used SendGrid. I’ve already integrated SendGrid as an email step in a couple of Zaps, and I was wondering how I could access that info. Is there any other step I need to configure?

 

Thanks in advance!


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1 reply

Userlevel 7
Badge +14

Hi @chiara.arana 

Good question.

That data would be visible in SendGrid.

https://docs.sendgrid.com/ui/analytics-and-reporting/deliverability-insights