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Best answer

Gravity Forms leads not being added to KW Command

  • 26 July 2021
  • 2 replies
  • 27 views
K

Hi

I logged in to Zapier and clicked “skip test” and activated the zap to go from gravity forms to our KW Command CRM. Then, I sent a submission in through Gravity Forms (website), which I received as a general email from our website, but we checked Command and the lead did not register/come into Command system. Is there some other way you can test this?

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Best answer by christina.d 29 September 2021, 01:13

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @KWLifestyleproperties 

Check your Zap Runs for triggered Zaps and possibleerrors: https://zapier.com/app/history

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
christina.d
Userlevel 7
Badge +9

Hi everyone, 

I wanted to pop into this thread and mention it appears the underlying cause was actually due to a bug in Keller Williams Command. It does look like it has since been resolved though! 🤗If anyone continues to see errors related to `Invalid kwuid value`, please don’t hesitate to drop a line to our support team and they’ll be happy to do a bit more digging.

Thanks!

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