I created a Zap to transfer emails that I tag in gmail to a base in airtable. it works great, except if there are 3 emails in a conversation, the zap creates 3 separate lines on airtable when I add the tag. How can I set up the zap so that it only creates one line entry per conversation when I add the tag?
Best answer
gmail tags to airtable issue
Best answer by Troy Tessalone
Hi
For Step 2 try this search, which has an optional checkbox at the bottom to create a record if one is not found.
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+14- Zapier Orchestrator & Solution Partner
Hi
Please provide screenshots of how your Zap steps are currently configured, thanks.
Likely would need to do something like this with the Zap steps…
- Trigger: Gmail - New Labeled Email
- Action: Airtable Find/Create Record
- Action: Airtable - Update Record
thanks for your reply. see attached screenshots
how would I best set up a find/create action to make this happen?
any advice greatly appreciated.
+14- Zapier Orchestrator & Solution Partner
- Answer
Hi
For Step 2 try this search, which has an optional checkbox at the bottom to create a record if one is not found.
thanks -that works. i used the Thread ID for the search value.
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