My zaps use email by zapier to send out certificates (created from Google Slides) to (Kajabi) course delegates for different courses. All worked fine until yesterday when it would no longer send outbound emails for any of the zaps. The certificate was created from the template and showed in google slides but I got the error message on the zap when I tested it saying - ‘The outbound email could not be sent to Email by Zapier. The app returned "Google Docs encountered an error’. It should be attaching the certificate to the outbound email and sending it and a copy comes to me. The fact all 6 zaps for different courses/certificates all stopped working at the same time yesterday, when I hadn’t touched them is strange. Just prior to that happening a couple of emails did send but not with a certificate attached but a google sign in. Can anyone help please.
Best answer by JulieW42
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