Question

Donorbox error: Authentication failed, and the app returned, "Authentication failed. Check your credentials."

  • 14 August 2023
  • 9 replies
  • 65 views

 


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9 replies

Userlevel 7
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@Bookkeeper at the Gathering 

Have you tried reaching out to Donorbox Support for help since they likely own/manage their Zap app?

 

Userlevel 7
Badge +14

@Bookkeeper at the Gathering

 

been there, done that

 

all the help is like reading Greek to a Southern US gal

 

Idk 🤷

Userlevel 7
Badge +14

@Bookkeeper at the Gathering 

Links:

 

 

Userlevel 7
Badge +14

@Bookkeeper at the Gathering 

We won’t be able to view the Zap via this link.

https://zapier.com/editor/204061270/draft/204061270/setup

 

Please provide screenshots with full context about which app you are trying to connect.

Can you post screenshots with the screen before the error for Donorbox?

Donorbox to Quickbooks

 

https://zapier.com/editor/204061270/draft/204061270/setup

 

I’ve tried different browser

 

Thx for any help

Userlevel 7
Badge +14

Hi @Bookkeeper at the Gathering 

Good question.

Which Zap app are you trying to connect to Zapier?

Try using a new/different private browser.