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Does anyone know why the zap isn't triggering?

  • 21 February 2020
  • 1 reply

Userlevel 1

Screen Shot 2020-02-21 at 10.19.21 AM.pngThis is the second client this is happening for. I onboarded them as a partner. I have admin access to ad account and page. For the first one I also made sure to have lead access. The leads are still not triggering from FB


Best answer by Danvers 24 February 2020, 14:47

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Hi there! Facebook Lead Ads Zaps can be tricky because of all the permissions that you need to set up in Facebook. I recommend checking out the Zapier help guide for Facebook Lead Ads and making sure that you've got all the permissions listed there.

Facebook Lead Ads - Integration Help & Support | Zapier

That help page also a guide to using the Facebook Lead Ads testing tool, which will help you to get a sample for the Zap.