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Basecamp allows you to be associated with multiple accounts, but when trying to create zaps, it is defaulting to a clients company Basecamp account rather than my company account. Info on switching between Basecamp accounts here:

https://3.basecamp-help.com/article/650-switching-between-basecamp-accounts

How do I get Zapier to let me select the correct account to associate with my zaps?

 

Hi @NatureTrails 

Help links for using Basecamp 3 in Zaps: https://zapier.com/apps/basecamp3/help

Tip to try:

 


Hello there, @NatureTrails 👋

How are things going? Were you able to get those additional accounts added with the help of that TIP: Use New/Different Private Browsers to Connect App Accounts to Zapier guide Troy shared? 

Want to ensure this gets sorted so please let us know whether you’re in need of any further help at all!