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Connect Basecamp ping to Zapier

  • November 13, 2025
  • 3 replies
  • 21 views

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I’m new to Zapier and I’m wondering if Zapier can extract the ping messages from Basecamp.

Basecamp has an instant message part called pings. (like slack and teams) is it possible for zapier to extract this messages and place it into slack?.

 

for referance, I already got the slack part setup

Best answer by MW003

Thank you for the responses.

@AndrewJDavison, it is a great idea to let the pings get send via email.

I’ve tested this when you suggested it, but it turns out it doesn’t work.

I didn’t get a email or anything. 

 

as for ​@Jay Melfah, yes I was aware of that. that is why I wanted to get the pings (of myself) into slack. so it is in 1 place. not 2 different systems.

 

I guess the answer then would be that we have to wait if Basecamp ever will create an API for the pings.

3 replies

AndrewJDavison
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  • Zapier Solution Partner
  • November 13, 2025

@MW003 

I’ve checked and the Zapier integration doesn’t support them - and not even the Basecamp API exposes them as far as I can see.

One potential workaround - do you get email notifications when a ping is received? If so we could be able to scrape those into Zapier.


Jay Melfah
  • Beginner
  • November 13, 2025

Hi ​@MW003 
Unfortunately, Basecamp Pings cannot be extracted through Zapier. This isn't a Zapier limitation, it's because Basecamp doesn't include Pings in their API at all. Pings are private direct messages, and Basecamp has chosen not to expose them through any integrations (likely for privacy/security reasons).
https://3.basecamp-help.com/article/90-pings
You'll need your team to use Campfire (project chat) or Message Boards instead of Pings if you want those messages flowing into Slack automatically.


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  • November 13, 2025

Thank you for the responses.

@AndrewJDavison, it is a great idea to let the pings get send via email.

I’ve tested this when you suggested it, but it turns out it doesn’t work.

I didn’t get a email or anything. 

 

as for ​@Jay Melfah, yes I was aware of that. that is why I wanted to get the pings (of myself) into slack. so it is in 1 place. not 2 different systems.

 

I guess the answer then would be that we have to wait if Basecamp ever will create an API for the pings.