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Best answer

Collect.chat to Airtable

  • 16 April 2021
  • 4 replies
  • 27 views
A
Userlevel 1

Dear Zapier community,

I have integrated collect.chat and airtable to create a new record everytime there is a new response with collect.chat. The issue I am dealing with is if there is a new response with collect chat with airtable after one has been submitted the next new response with not add to airtable. How do I have it so it adds everytime a new response comes in with out me loading a new response?

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Best answer by Aleksandra1129 16 April 2021, 21:06

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

4 replies

A
Userlevel 1

Thank you so much for responding. I figured out that the collect.chat plan that I have needs to be upgraded for it to integrate properly.

Troy Tessalone
Userlevel 7
Badge +14

@Aleksandra1129 

Check your Zap Runs history details: https://zapier.com/app/history/

Is the Zap triggering?

If no, then the issue is with Collect.chat.

Make sure to check the available help articles: https://zapier.com/help/doc/common-problems-with-collectchat-on-zapier

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A
Userlevel 1

Everything has been check marked in green and I have tested it and it runs but when I have a new response come in it doesn’t add to the airtable record. 

2 Attachments
Troy Tessalone
Userlevel 7
Badge +14

Hi @Aleksandra1129 

Please provide screenshots of how your Zap steps are configured, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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