Having trouble getting my head around updateing a contact in capsule.
I can see there is the option to Find contact and optionally create one but I can’t seem to figure out how to update the contact if it finds one?
I’m not sure why they didn’t play well together, can you elaborate? Did you get any errors?
Exactly what I was looking for. Wish I hadn't been so hasty to select the answer before.
It even searches more than 50 tags which was my other issue.
Am I right in thinking that the official integration and the custom one don't play well together?
I tested it on the end of the current search task I had and it didn't work until I changed the search task over to the custom integration.
thanks again
Yep, that happens sometimes! Looks like your “update” options are to create a note or a tag on what you found. If the Action isn’t there, unfortunately, it isn’t there. :(
I understand the process.
But the action portion of the flow has no clear options to update a contact, only create new ones.


You’ll want to use an Action after your Search step.
- Trigger - IF this …
- Search - Find or Update Contact
- Action - DO this to the contact I just found or created
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