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Can Zapier let me know when a task is stopped?

  • 10 June 2020
  • 2 replies
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Userlevel 1

I have a zap that starts in Mailchimp and ends in Salesforce. 99% of the Mailchimp subscribers are already contacts in Salesforce. Occasionally, one may be a lead not yet converted to a contact. The 2nd task of my zap searches Salesforce for a contact with the Mailchimp subscriber’s email address. In the case of a lead, the task fails.

I am rather new with Zapier, but shouldn’t I be able to configure it to alert me of such a failure? or do I need to set up a separate zap to do that?

Thanks!

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Best answer by PD_10K 10 June 2020, 02:56

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Userlevel 7
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@PD_10K 

Watch out, those alerts are only going to come through when the trigger on your zap fails, not a subsequent search step.

You’ll want to set up another zap with a “Zapier Manager->New Halted Task” trigger… that will alert you when needed.

https://zapier.com/apps/zapier-manager/integrations

 

I created a zap template for this use case. You can find the link + instructions here:

https://www.luhhu.com/blog/zap-task-halted-alert

Userlevel 1

I may have answered my own question. My profile had “Send Alerts on Failed Trigger” set to “Repeated”. I’ve changed it to “Always”.