Question

Can I make my Gmail-Slack integration only send a message once when a specific email label is applied?

  • 4 June 2023
  • 5 replies
  • 36 views

What I want to do is when an email receives a certain label it will send a message in Slack. This works fine. The issue is that I only want it to happen once, but when people talk back n forth in the email thread it keeps sending Slack a message.

 

How do I get it to only message in Slack once?


5 replies

Userlevel 7
Badge +14

@TravisDryden 

Add this GSheet Zap action. (might be called Lookup Row)

 

Ok makes sense, how do I get it to look up the google sheets?

 

Userlevel 7
Badge +14

@TravisDryden 

You can’t use a Lookup Table for this since your lookup table will be dynaimc, meaning new entries will always be added to it.

Try using Airtable or GSheets instead.

Concept is find/create row, followed by a filter step if found = true.

Thank you Troy!

 

This is where I’m at trying to create a table, but how would I configure this?

 

Userlevel 7
Badge +14

Hi @TravisDryden 

Good question.

You’ll likely have to log each email thread in a lookup table to reference each time the Zap is triggered to run.

If the Gmail Thread ID exists, then Filter the Zap.

 

 

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