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Best answer

Can I link Messages in Amazon Seller Central to Zapier?

A

Hello, I’d like to use Zapier to connect Amazon Seller Central so that all messages received from our Amazon customers can be forwarded to our help desk software. 

Is it possible to link messages from Seller Central?

Thanks!

Best answer by nicksimardBest answer by nicksimard

Hi @atorun! If you’re referring to something like a New Buyer Message trigger, it doesn't look like this is currently part of their API and therefore not currently possible. For tracking purposes, I’m going to add you to an existing feature request we have for it so that if it does get added you’ll be notified via email.

It may be possible to parse notification emails and integrate that way. Do you currently receive notification emails when you receive messages from your Amazon customers?

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Did this topic help you find an answer to your question?

7 replies

nicksimard
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  • nicksimardZapier Staff
  • Zapier Staff
  • 2115 replies
  • Answer
  • June 1, 2020

Hi @atorun! If you’re referring to something like a New Buyer Message trigger, it doesn't look like this is currently part of their API and therefore not currently possible. For tracking purposes, I’m going to add you to an existing feature request we have for it so that if it does get added you’ll be notified via email.

It may be possible to parse notification emails and integrate that way. Do you currently receive notification emails when you receive messages from your Amazon customers?

A
  • atorunBeginner
  • Author
  • Beginner
  • 1 reply
  • June 2, 2020

Sounds great, thanks! Yes, we receive emails from Amazon so we’ll set up a new email address for customer service, which we’ll forward to our Zoho Desk app. Thank you!

AndrewJDavison_Luhhu
1 person likes this
  • AndrewJDavison_Luhhu
    AndrewJDavison_Luhhu
Z
  • z-m-aBeginner
  • Beginner
  • 3 replies
  • July 29, 2020
nicksimard wrote:

…. For tracking purposes, I’m going to add you to an existing feature request we have for it ….

 

Can I also have the existing feature please? Or is there a way to take a look at ALL of the feature regarding the Amazon Seller Central app? Thanks in advance!

Danvers
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  • DanversZapier Staff
  • Zapier Staff
  • 3731 replies
  • July 29, 2020

Hi @z-m-a!

 

We can add you to the feature request - that means it’s something that we know folks want to see and we’re tracking interest in it. I’ve added you to that now, which means that we’ll send you an email when we have an update. You can see a list of the Triggers and Actions for the Amazon Seller Central integration on the app page: Amazon Seller Central Triggers and Actions

Z
1 person likes this
  • Z
    z-m-a
D
  • DavidCab
  • New
  • 1 reply
  • June 30, 2022

I very much want this. there are apps like https://www.channelreply.com/ that do this BUT they only send to customer service software like Zendesk. I want to send my messages to a sharepoint list for example. So if you can connect to Channel reply, that would actually cover this for me! 

JammerS
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  • JammerSZapier Staff
  • Zapier Staff
  • 2435 replies
  • July 1, 2022

Hi @DavidCab 

 

I’ve added your vote for this feature request. Thanks!

H
  • Haider7431Beginner
  • Beginner
  • 1 reply
  • October 28, 2023

Hi!

 

Is there any update on this feature? Or does anyone have a solution on how we can get these messages in Zapier? Thanks!

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