About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Blank Entries in Hubspot

  • 11 February 2021
  • 9 replies
  • 85 views
C

I am getting blank entries in Hubspot. I have a connection between Facebook and Hubspot for exporting leads. However, while all of the leads are exporting correctly, I am also getting several blank lines. Hubspot support suggests it is the way that I have Facebook and Hubspot connected via Zapier, but I can’t find anything to fix or investigate. 

Any help much appreciated

icon

Best answer by Danvers 15 February 2021, 13:23

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

9 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @chwhitehead 

Please provide screenshots of how your Zap steps are configured.

What fields are showing up as blank?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Hi Troy, 

Thanks for your help. Not sure what you’re looking for… here are a few screen shots. Please let me know if you need anything else

Welcome to Community! This post has been modified by a moderator to remove personal information. Please remember to remove any sensitive information as this is a public forum.

Troy Tessalone
Userlevel 7
Badge +14

@chwhitehead 

Looking for screenshots of how your individual Zap steps are configured to determine how you have data points mapped from the trigger step to the action steps.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Sorry. I don’t really know how to show you that. Can you give me a map or some direction?

Troy Tessalone
Userlevel 7
Badge +14

@chwhitehead

Example

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Hi Troy, 

Were you able to figure out what is going on?

 

Thank you, 

Chris

Troy Tessalone
Userlevel 7
Badge +14

Still haven’t seen screenshots of how your Zap step is configured in order to troubleshoot.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Sorry. I thought the above was what you wanted to see. Please help me better understand what you need to see. Thank you

Danvers
Userlevel 7
Badge +12

Hi @chwhitehead! It sounds like you’d be better supported by the Zapier Support Team on this one as they can take a closer look at your Zap and walk you through things step by step. You can get in touch with them using the Get Help form: https://zapier.com/app/get-help

Terms & Conditions