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Automate.io to Zapier | Send dynamic transactional template from Sendgrid


Hello,

Like many, we will be forced to transition from Automate.io to Zapier on Oct 31st.  Many of our existing Bots are sending dynamic templates from Sendgrid.  Based on other threads here, this feature is not supported by Zapier.  Will this feature be added to Zapier before Oct?  What is the status of this request?

Please advise and thanks in advance!

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Best answer by rachael.silvano 8 June 2022, 21:50

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Userlevel 7
Badge +14

Hi @Team Elate 

Good question.

FYI: Most apps on Zapier are built and maintained by the app developers themselves, rather than by Zapier.

You can submit feedback and feature requests via a ticket to Zapier Support to be logged: https://zapier.com/app/get-help

Zapier keeps an internal list of app requests, and shares those with the app developers.

 

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As for SendGrid, the workaround you’ll likely go with is to use the SendGrid API: https://docs.sendgrid.com/api-reference/how-to-use-the-sendgrid-v3-api/authentication

App APIs can be used in Zaps with the Webhook app or Code app.

Webhook: https://zapier.com/apps/webhook/help

Code: https://zapier.com/apps/code/help

Userlevel 5
Badge +7

Hi there @Team Elate - I looked into this for you. I’m afraid the bad news here is that we’re not currently able to send dynamic templates in SendGrid.

 

I’ve added your email address as another vote for this addition, as you mentioned there are other users who have requested a similar function as well. Unfortunately, I don’t have an ETA of when or if this will happen, but we will definitely email you if it does become a reality. Sorry I couldn’t give you better news here! Happy to answer any questions you might have about this or anything else.