Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Howdy ladies and gents.

I am only on a very old free plan (legacy I believe). I have created a pretty simple (my 1st ever) zap connectiong Jotforms to google sheets, to Gmail (send an email) to capsule crm (add a new person). The 1st step Jotforms to google sheets works every time and is almost instant.

The other 2 steps not so good. They appear to only work a couple of times then stop working all together.

My 1st thoughts are the free plan is throttling me somehow. Would that be correct?

 

Cheers

 

Craig

Hi @aussiefx 

Check your Zap Runs for clues as to issues/errors: https://zapier.com/app/history/

 

Perhaps post screenshots with how your Zap steps are configured.

 

You can open a ticket with Zapier Support here for further troubleshooting: https://zapier.com/app/get-help

Terms & ConditionsAccessibility statement