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Question

AI step cost in Zapier: Does it count as an agent run?

  • May 18, 2026
  • 2 replies
  • 15 views

Hi, 

 

I want to add an AI step to a Zap I am building, that will format the text from the body of an email, input from a previous step. 

My question is if this AI step costs an agent run, or not (and just a zap run). 

2 replies

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  • Zapier Solution Partner
  • May 19, 2026

Hi ​@JoeNeedsToKNow 

This post might help you:

 


SamB
Community Manager
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  • Community Manager
  • May 22, 2026

Hey there ​@JoeNeedsToKNow 👋

Are you referring to an AI by Zapier action or an Agents action? 

AI by Zapier action steps in a Zap would count towards your task usage. So each time your Zap runs and hits that AI step, it would use one task from your plan's task allowance, just like any other successfully run action step (apart form the ones listed here). 

This is different to Agents action steps in a Zap, which would not count towards your task usage when the Zap runs (see our Start an agent from a Zap guide for details). However, any actions the agent takes when the Zap runs would count as an activity. You can learn more about agent activities here: How is Zapier Agents usage measured?

Hope that helps to clarify. Let us know if you have any more questions!