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Active Campaign to Google Sheets Need total number of Opens

  • 27 May 2022
  • 1 reply
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Currently when using the New Campaign Open Event to add a row into Google Sheets, It will only fire once per contact.  I need it to fire each time the email is opened whether it is opened multiple times by one person or not.  Any ideas on how to accomplish this.  

 

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Best answer by jesse 28 May 2022, 01:45

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Hey @Mike Price! Currently, the way the “New Campaign Open” trigger works is that it will trigger once per contact per campaign. This is how this trigger has been configured by the ActiveCampaign team, likely due to how their API is structured. I would highly recommend reaching out to their team to see if they have any plans to update the behavior here or if they know of any workarounds.

Sorry for the bummer news but I hope this helps get you pointed in a good direction to influence change! 🙂