Skip to main content

Home
Get Help

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

28183 Topics

Recently active

Most replies Most views Newest first

NoorBeginner

asked in How Do I

Can Zapier helps in sending automated emails to Failed Payments in Stripe?

We are looking for a service/system which help us automate our Stripe emails. We have some "Failed payments" on Stripe and want to send an automatic email whenever a "Failed payment" occur. We are also offering some promotions to get the customers back to our website in case of abandoned checkouts.Can Zapier helps in sending automated emails to Failed Payments in Stripe?

Miller RBeginner

asked in Troubleshooting

Linking to SmartSurvey

Firstly - no technical knowledge, I’ve trawled Google and here but have reached the end of my capabilities.I’m trying to re-link a zap to Smart Survey, it’s worked for years but suddenly stopped.Zapier says that the Smart Survey account is out of date, it’s not, as far as I know. I have re-entered the username and password for SS but get an error message saying authentication failed, ensure your API token and token secret are correct.I’ve checked SS and there is an active API set up for Zapier and the survey I’m trying to connect to has all the permissions allowed to share the results, but I still get the same error message in Zapier.Any suggestions (in very easy layman’s terms please). Thank you

Michelle - Trivia MafiaBeginner

asked in Troubleshooting

Error: Failed to create a created document from template in Google Docs, the app returned: file not found.

I am able to Find a File in Google Drive (a shared Drive) - which is a Template Doc - and then Find a Folder in that Drive, but when I move to Create Doc from Template, I’m unable to select the Folder it just found! But it’s using the template file it just found! What gives?From other threads (like this from a year ago: https://community.zapier.com/topic/show?tid=7332&fid=3) it seems like this is a known issue that was being worked on but is not yet resolved.Is there a way, currently, to create a Doc from a Template in a Shared Drive?

ericgTinkerer

asked in How Do I

Path in middle of loop (or something like it)

I’ve got a Zap like this:Get CSV Loop over each row Do stuff Filter if last row Send email if last row is processed But I wish I’d built it like this:Get CSV Loop over each row Check against an API for A or B If A... Do stuff If B… Do different stuff Filter last row Send email if last row is processed I know I can’t put paths in the middle of a loop like this. It seems like at Zap Connect there was a feature that might help me but I can’t remember what it was called. Was something like being able to save a Zap for use inside your Zap. Would that help?I’m also not sure how to wrap up the Zap by sending an email when the last row is processed. If I put the Filter and last row email step inside something like a Path, would it trigger when the final row in the CSV is processed?Guess I’m just a little stuck in getting my head around how I could pull this off. Appreciate any guidance :-)

Edward MBeginner

asked in How Do I

Trying to use Zapier to send an email from custom field in Asana upon task completion

Hello, So I am trying to use Zapier to send an email, upon completion of a task, that is populated in a Custom field on a Task in Asana.My setup:Trigger:App and Event: Asana and Completed TaskAccount: My accountWorkspace and Project: Both are set to the correct workspace and project Action:App and Event: Microsoft Outlook/Send EmailChoose Account: My AccountSetup Action:** This is where the issue is** I don’t see the custom field when looking through the insert Data options on the “To” field. When doing a search for the board ID/number, it shows the attached screenshot.Any assistance would be greatly appreciated!

Shannon982Beginner

asked in Troubleshooting

Sending Facebooks posts to Google My Business Profile - error getting image/video url

Hi everyone,I’m trying to Zap my Facebooks posts over to Google My Business.I keep getting errors in the testing.The error I get is “Couldn't create a post for this location: Request contains an invalid argument”.I have several GMB accounts/locations under my gmail. And I have access to all the Facebook pages and the GMB’s. I can’t seem to get this working and it’s driving me nuts!Thanks!

Bouwinspecties.comBeginner

asked in Troubleshooting

Error: Failed to fetch a form entry from WPForms Error while retrieving: JSON results array could not be located

Hi, I’m new here and trying to make a ZAP with WP forms (PRO) but i’m keep on getting an error: Failed to fetch a form entry from WPFormsError while retrieving: JSON results array could not be located. My accounts from WP-forms is PRO and from Zapier is Starter. I have downloaden and activated the Plug-in from Zapier on WP-site and connected it with the API key from (WP forms in WP-site) to Zapier. But when I try to test the trigger I keep on getting the error down below. What can i do about this? With Kind regard, Thomas from Bouwinspecties.com

Tanya1992Beginner

asked in How Do I

Advanced Excel formulas

Hello everyone. I need a hand with creating automated sales reports.There is much information I include in weekly reports, but let me walk you through one metric. The process goes like this:All leads that end up in a CRM are also recorded in an Excel sheet (this is automated with Zapier). The information included: first and last name, email address, and date. On a weekly basis I create a report where I summarize all new leads and add a number to the report. This is done manually, I go to the Excel sheet, CTRL+F, type the date and find how many new leads ended up in a Sheet on a specific date. This is basically the COUNTIF formula in Excel, but I would like to automate it with Zapier.How can I automate the 2nd step? Thank you!

VinciiBeginner

asked in Code & Webhooks

Could not find selected Worksheet but was found with Find Worksheet event

Hi, what I’m trying to create a scheduled automatic creation of worksheet based on “Pretty Date”These are the steps I’ve made:Every week schedule (Trigger) Get Webhook data Create a new worksheet with Title from 1. “Pretty Date” Find the worksheet that was pulled from 1. “Pretty Date” Create multiple spreadsheet rows with the worksheet found with “Pretty Date” title. This is where I got the error. It was found by 4. but couldn’t be found by step 5.Please see these photos for more details:

Mess to BlessedBeginner

asked in How Do I

Eventbrite & google calendar integration

I want my event on Eventbrite to show up on the Public Google Events Calendar. So I did an Eventbrite & Google Calendar integration. I did it once correctly. It took a while for me to get the “success” email but it worked. It showed up on Google Events.I want to do a repeated event, every Saturday and I think I filled out all the questions correctly. BUT my event isn’t showing up for the next Saturday event. So I created a new event and published it but I’m not sure if I did it correctly.How long does it take to get a “Success” Your transfer is complete”?How do I know I have a transfer in the works? (Not sure if I did it correctly)Thank you for your time.

TexasJSWBeginner

asked in Troubleshooting

Unexpected error displaying this part: a is undefined

Hello,Seems as of… maybe yesterday, every Zap I try to create I get the following error.Unexpected error displaying this part: a is undefined I’ve selected Email by Zapier, Microsoft Office365. Then I click next and before it brings me to perhaps the account sync for Microsoft Office365 or right after I create a posting address for the Email by Zapier, I get that error. A google search turned up nothing.

asked in How Do I

Create a Zap that will add a subtask to Asana from a new HelpDesk ticket

Hi, I need help with creating a Zap. I'm trying to create a Zap that will add a subtask to Asana from a new Helpdesk ticket. I have many custom fields in asana. And I don't know how to explain that the subtask (new ticket from helpdesk) should understand which specific section and task it should go to. Can you help me or give me some tricks? :)

zapzap101Beginner

asked in How Do I

Aexa template send an email

https://zapier.com/apps/amazon-alexa/integrations/email/446905/send-an-email-using-amazon-alexa anyone get this to work? I tried copying and using the exact zap I am able to trigger it - and it seems to run - but after Alexa asks “What would you like the email to say” I can can respond with a phrase or any word really and then I get a message “oops something went wrong” and the email doesn’t get sent - anyone have any tips or advice on getting this template to work? any ideas? thanks a lot!

asked in How Do I

Calendly to BigCommerce Integration

I have been trying to create a Zap that whenever there is an invitee signing up for a meeting, it will automatically create that invitee’s details into a customer account in BigCommerce. How can I make it automatic so I don’t have to manually type in the details in BigCommerce everytime someone signs up?

CPaulBeginner

asked in How Do I

Google Sheets - How to input data in the same column, but next available row

I have a form that inputs answers in a google sheet, then a zap sends those form answers to chatgpt.What I’m looking for is to have the response from chatgpt be pulled into the same row as the answers were. The answers from chatgpt will always be column C, but will change row dynamically with the input from the initial form.I have figured out how to get the response into the right columns, but they are always into the same row, row 3, and they continue to override the same input, never dynamically moving down the sheet. Does anyone have experience with this?

VesnaTinkerer

asked in Troubleshooting

Monday item status value not changing

Hello,I am using zap to update Monday’s Weekly checkboard item status value and other columns.All columns updates working ok but status isn't updated.What could be the reason?Here is my screenshot.Thank you ❤️

JC_princessBeginner

asked in How Do I

How to generate the daily article, and post on Linkedin

The current approach is using an open API key and integrating with zapier schedule and Linkedin, but my point is Content URL. How if the post is a daily build, and I can fill in the unique URL in advance

asked in How Do I

How do I get the parent item ID from a subitem column change trigger in monday.com?

Hi,When I use the trigger Specific Column Value Changed in Board in monday.com for a subitem, I would need it’s item parent ID to reference it in another formula / automation. This information doesn’t show up in the different output fields in Zapier. I saw in the monday.com documentation that there seems to be a way to query the subitem’s parent item ID (https://developer.monday.com/api-reference/docs/subitems) but since I’m new at this, I’m not too sure how to do it ;) Any help is more than welcome!Thanks!

Maddie HansenNew

asked in How Do I

Saving Gmail Attachments in one of many drives

I have multiple shared drives that I have all appropriate permissions for. They all have different types of jobs in them as drives have a maximum number of items allowed. Eg. 1-10000, 10001-20000, 20001-30000.These all have individual folders within them for each project number.Eg. 1 - Bobs Shop, 10002 - Suzies Shop When I get emails I want to automatically download the attachments and place them in the correct sub folder. At this stage I am changing the subject of the email to match the Job number and then getting Zapier to search for the job number in the shared drive that matched the subject and place that attachment there. It works with searching one of the drives but I cant work out how to make it search all the drives and then place it in the right one. I have lined up all the steps but am getting confused on how to get the search fuction that came back true to be the only one used. Does anyone have a good idea on how to get this working? Mainly worried about the search function

asked in How Do I

Beginner embed and permissions questions

I’m considering starting a company and hiring some profesional help and I have a couple general questions about how the embed feature works. 1. If I were to sell subscriptions to a website that had the zapier builder embedded in the site would users have to login to my website and then login into zapier? Is there a way to avoid having to login twice? I’m thinking like using the “teams” or “company” zapier subscription level and basically the subscribers to my website would just be using my zapier account to build their zaps. Is something like this possible? 2. I see on the embed info page that you can select which apps you make available on the embedded zap builder. Is it possible to restrict which apps are available by user?

Nebim-CommunityNew

posted in How Do I

LinkedIn Lead Gen Forms couldn't find any more form responses.

I created LinkedIn lead gen forms. I'm trying to setup Zapier integration with an account with full privileges on LinkedIn, but I'm running into a problem. In the lead gen form draft phase and when connecting with zapier, during the test trigger phase, “we couldn't find any more form responses” I get an error. How can I solve this?

A

Anonymous

asked in Code & Webhooks

How do I look up for values that are not present in another list?

Hi there! I’m trying to set up a zap that triggers a notification if a EmployeeCode is not present in today’s entry logs.I have both variables: EmployeeCode that says which employees should have been present and EmployeeLog that states employee codes present on today’s records. How could I filter EmployeeCode if it’s not present in EmployeeLog?I tried with JS Code by passing them as a dictionary but I can’t seem to find the way.Is there a simpler approach to this? Thanks in advance!

posted in How Do I

Customer Permissions

I’m considering building zaps for customers as a side business but I’m struggling with the permissions aspect of it. I found this other community post that discusses this here but the options don’t seem all that great to me. Requiring clients to sign up for teams ($399/month) and then adding me as a user would be impossible especially for small business clients. Sharing passwords and login info for their apps is clunky and requires a lot of trust. Also LastPass is out of the question now with the data breach. I’m open to more advanced ways to do this as long as the process for my potential clients is streamlined and simple. Are there any possible options now that you can embed zapier? What about custom dev options? I read about people doing this type of work for people but it’s hard to imagine it working well without some simple process for permissions. Thoughts?

smalltown88Beginner

asked in How Do I

How do I create a custom field in HelpScout to display the specific offer a customer has purchased in Kajabi?

Has anyone successfully integrated HelpScout with Kajabi? Additionally, I am curious to know if it is possible to create a custom field or property in HelpScout to display the specific offer a customer has purchased in Kajabi.

asked in How Do I

Using lookup rows to pull X data from one Google Sheet, mark those rows as complete and put that data in a single cell on another sheet

Hey Community,I have a client who is selling tickets for a raffle, because of legal reasons he is given codes associated with each ticket and the purchaser needs to recieve those codes.Essentially so far I am using a CRM connected to stripe for the purchasing of the tickets, I am then wanting to pass that data to a single row in spreadsheet 1 (name, phone, email, address AND MOST IMPORTANTLY - QTY of Tickets).I am then wanting to use the QTY of tickets value to select X rows from spreadsheet 2 (the spreadsheet that contains the codes). I then want to pass all of this data (name, phone, email, address, QTY of Tickets) to spreadsheet 3 along with a newly updated SINGLE cell that contains all of the ticket codes.From here I can pass that to our CRM as a custom field and have it sent to the purchaser.Question 1. how would I achieve grabbing X qantity of rows and passing it to a single cell on spreadsheet 3Question 2. how would I then mark those codes as complete to ensure the zap doesn’t g

1
...
568
569
570
571
572
573
574
...
1128

Page 571 / 1128

Powered by Gainsight

Terms & Conditions

Sign up

Already have an account? Login

Use your Zapier credentials

Log in with Zapier

Log in to the Community

Use your Zapier credentials

Log in with Zapier

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK