About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

25428 Topics

J
Jan_AcarBeginner
asked in Troubleshooting

Creating draft mail in Outlook doesn´t work, only in outlook.live

Hi guys,i am facing a problem in one of my zaps. The zap should create a draft email in Outlook, when i set a specific tag in asana. The problem is, that the draft email gets created in my outlook live account and it doesn´t matter if i set up the zap with the outlook app or office 365. In any case, the draft email gets created in the outlook live account, which is not able to synchonize with my outlook desktop app.My aim is to get the draft email in my desktop app, not in my web oder live app. Anybody here with the same problem or a solution?Thanks so much!Jan

3
Danvers
1 year ago
U
udernamk
asked in How Do I

Is there any Programming interface to refresh Shopify item with SKU

This post has been split from Update Products in Shopify but search by SKUI have around 10k items imported to Shopify, and I'm adding items through Programming interface consistently. I'm not ready to track down the Programming interface (REST or Chart) to refresh the item utilizing the SKU. At the point when I add the item through Programming interface I get the product_id accordingly so I'm ready to refresh the item later utilizing it. In any case, In the event that I'm ready to refresh the item with SKU, I won't need to keep up with item ids of Shopify. So is there any Programming interface to refresh the item with SKU? I was unable to track down it in docs...

1
Danvers
1 year ago
O
Outdoor AdvINSUREBeginner
asked in Troubleshooting

Recorded calls from Ring Central are coming over in a weird "371Z" format

I am trying to take recorded calls from Ring Central and save the audio file as a record in a one drive folder. The files are coming over, however they are coming over in a weird format that is not audio. Any idea what a 371Z file is or what I need to do to get the actual audio to save in OneDrive?  

6
MohSwellam
1 year ago
J
julianar28New
asked in How Do I

Is there a way to trigger from multiple uploads to Uploadcare and then upload multiple images to webflow?

This post has been split from Upload Webflow Multi-imageI have the same issue and I’m using Uploadcare to upload and collect the images. I see a zap trigger: if file is uploaded in uploadcare - but this identifies individual files. Is there a way to do this for multiple images as a group and send to Webflow as a multi images in a CMS collection.

1
Danvers
1 year ago
A
AdiBeginner
asked in How Do I

Add PDF as attachment to an email

Hi lovely Zapier community! Maybe you could help to figure out if it is possible to automate this task:I have a bunch (100+) of personalized documents that have to be attached to an email and send out one by one meaning that every recipient has to receive its own document.The documents come in PDF format and will be stocked in Google Drive. For sending out I could use Gmail (pro) or Pipedrive. Is there any solution for adding personal attachment to each recipient and including a template body text? Thank you for your ideas! 

7
A
1 year ago
T
tboneil24New
asked in How Do I

How do I put my PDF into a column of the same row as my original WPF zap to trigger a new Zap to email the customer with the PDF?

I’m very new to Zaps so not sure of proper way to do things or my limitations.  My customers fill out a WPform to request information.  When that form is entered I zap it to a excel spreadsheet row.  I manually take that information go into my POS software, that I don’t think I can zap, and export their account information to a PDF.  From here is where I need help, and maybe before too :), can I place this PDF into a column of the same row of my original WPF zap to trigger a new zap to email the customer with the PDF?Also, I have used Macro Recorder in the past to help with repetitive stuff, with my small market POS software.  Is there an APP that works with Zap that’s similar to a Macro Recorder?

4
christina.d
1 year ago
C
CBFinleyNew
asked in Troubleshooting

I'm getting an error message about not having a location when creating a post in Google My Business.

I am trying to complete a zap from Facebook pages to Google My Business. For any new post in Facebook pages, create a post in GMB. But I keep getting an error message about not having a location. There is no choice for a location. What should be put in the step location? What can I do to continue?

10
christina.d
1 year ago
C
Community BossNew
asked in How Do I

Copy Trello Card (a template) when Wufoo form is submitted

I want to automatically copy a CARD in TRELLO (using an existing template card I built) when my WUFOO form gets submitted. It looks like there’s a Copy Board feature, but not Copy Card.

3
christina.d
1 year ago
A
arbitrary11New
asked in How Do I

How do I track customers' visits so I can offer them free products on their 9th visit?

Heyo,New here and to the world on developing and integration.  Been looking for a digital loyalty app that can cover the two needs I now require for my small business but have only fallen short with current options.Where I'm at now is I have my apple developer and passkit memberships to create my own pass for customers.ALL I need is to track visits of customers so I can offer them free product on their 9th visit.I DON’T want customers to have to install any app. I DO want the customer to scan a QR I have printed to apply my pass into their digital wallet. I DO want a 2nd printed QR to be scanned by the customer to “check-in” to my establishment for tracking purposes. I have a vending unit installed in front of my store that I would like to offer my customers the same benefits I offer those that come into my store. Vinyl QR label would be printed and applied to vending and when customers come by for my product, they can scan and “check-in” and redeem their earned points from in store wh

1
christina.d
1 year ago
A
acarusoBeginner
asked in How Do I

Is it possible to add a condition if the payment date is today to avoid taking past payments?

I’m so sorry to send a msg like this but I’m not understanding what´s going on!I developed an app in Glide which record has a checkbox after payment.Once the user pay, the checkbox is marked and I should a message to the recepients. The trigger is exactly this field. Everything was running perfectly in the Automate.io. Here I create a zap like this. In the Automate.io had one for new and other one for update.Once the user marks the checkbox, this record is hidden or it´s not possible to mark twice. Additionaly I save the timestamp of payment. What´s happenning is the this zap is running for some rows that was payed in the past, with no reason!The checkbox field was not updated. Maybe I’m wrong, but it´s look like when a new row is added, the zap run for a random row, I guess!Looking the history, I review a succeeded tasks and the Data in is a payment in the past. Why?Since I have the timestamp of payment, is it possible to add a condition if  date of payment is today? a way to avoid ta

2
nicksimard
1 year ago
M
MattKennedyBeginner
asked in Troubleshooting

Zapier and Integrately: Question About Potential Facebook Lead Conflicts

Hi, I have a question about Facebook Lead Ads integration, but it comes from a basic lack of understanding of how the integration works in the backend.I’ll start with the issue:We are currently using Integrately to send Facebook Leads to various places, and the client wants to move to Zapier. However, we need to keep the Integrately feeds running while we set up Zapier.I would like to know if there will be any conflict having both Integrately and Zapier accessing the same Facebook account, and the same Leads forms. As mentioned above, I don’t know how the actual integration works. Would letting Zapier access the lead form data somehow prevent other things from accessing it?

7
M
1 year ago
A
alan34Beginner
posted in Troubleshooting

Jira Cloud: This application is in development - only the owner of this application may grant it access to their account

Zapier offer a way to connect to JIRA Cloud but for some strange reason it wont authenticate successfully.The below screen is what I end up seeing and seem to have no way to get past it.You don’t have access to this app.This application is in development - only the owner of this application may grant it access to their account.

1
christina.d
1 year ago
B
BrynleyBeginner
asked in Troubleshooting

Only one of the WooCommerce "Order Lines" is populating Google Sheets

Hi thereThis is something I have done improperly probably!Basically I want to pull the Order Items (not Orders) from WooCommerce using Zapier into Google Sheets,The reason for this is that there will be some Orders that have more then 2 product on them. (There is a sort of way to do this just in Orders but this seemed (!) more ideal.Have created the Zap - created the Order in WooCommerce - when Zapier pulls the data out and populates Google Sheets it only brings ONE of the Order Lines out!So the Zap says “when new Order created in WooCommerce pull data into Google Sheets”.The fields seem to be correctly mapped etc and my other Zaps for other tables work flawlessly…I know there are 2 Order Lines and it only brings out the first line.Huh?Thanks for any comments though.

18
B
1 year ago
I
ianwattsBeginner
asked in How Do I

determining if photo is horizontal or vertical

I am receiving iPhone photos from the Sendblue messaging service and need to determine if they’re vertical or horizontal. This seems like it should be really easy but is giving me trouble. They’re in a CDN (link to example photo). So far I’ve tried this post and the CLI that resulted from it, but when I try to add it doesn’t show up in my apps.I also tried the “mallabe” app, but it’s saying the photo is not “publicly accessible”. This confuses me as the photo seems accessible to anybody I send it to.AirEXIF is another solution I am looking into, I just applied to use their app.

2
I
1 year ago
B
BeckyTNew
asked in Troubleshooting

Error: Failed to create a contact in Salesforce Could not create record of the "Contact" object: Primary Affiliation: id value of incorrect type: None

Hi there, I’m flummoxed and hoping someone can help. I’m trying to connect a Google Sheet that collects newsletter sign up information to Salesforce, however I get this message: Failed to create a contact in SalesforceCould not create record of the "Contact" object: Primary Affiliation: id value of incorrect type: NoneTroubleshoot error In our Salesforce, Primary affiliation field is required. I have set up an extra Zap step to search for the primary affiliation given in the Google sheet  in Salesforce , and if it doesn’t find one, to create a new account (i.e. primary affiliation for the person who has just signed up to the newsletter).  I’m really stuck - any advise?  Much appreciated,Becky 

2
jesse
1 year ago
K
KTalesBeginner
asked in How Do I

How do I send a list of data types beyond 100 rows of data in the Bubble DB Table to Google Docs?

Is there good documentation on how to send a list of data types from Bubble to Google Docs, beyond 100 rows of data in the Bubble DB Table. I can successfully connect the two, but often the unique IDs are coming through instead of the desired content format from Bubble’s DB.   If you are familiar with bubble, its a single data-type with 3 fields (1. Parent Text - Title/Heading, 2 - Sibling Text 3. Sibling image, there can be any number of siblings to each parent and dynamically sorted).  I see plenty of help on Google Sheets, but I’m specifically keen on sending in content to google docs, then saving and resending back to bubble as PDF. Appreciate any tips / advice.  Thanks!

3
jesse
1 year ago
C
Caroline PokornyBeginner
asked in How Do I

How to get address + phone zapped from GetResponse form

I have a landing page with a form that collects name, mailing address, phone number, and email address. I’ve used Zapier to connect that landing page to a Google sheets so that information would be easily collected when anyone signs up in the form. However, Zapier is only zapping the name and email address over to the Sheet, not the mailing address and phone. How can I change this to include all my form fields getting zapped over?  Thanks! 

3
C
1 year ago
4
4pillarfundingNew
asked in How Do I

Extract Specific Cells from Google Sheets and Map them to CRM

Hey All, I am having an issue doing the following. I am trying to get a specific range of cells in column A and the data that representing data of that in column B from Google Sheets.  I have tried “Lookup Spreadsheet Row in Google Sheets” with “Get Many Spreadsheet Rows (Advanced, With Line Item Support)” in Zapier but it is very difficult to get the data from Column B out individually.  The date below starts in row 13 below a table which adds more difficulty to it. Is there a better way to do this? Business Start Date 02/26/2019 Nature of Business Emergency Medical Services Credit Score 598 In DataMerch No Court Records No Business State TX Default   Tax Liens No Bankruptcies No Criminal Records No Credit Utilization 0.00% UCC's   Website  

3
jesse
1 year ago
H
HemeaBeginner
asked in Troubleshooting

PostgreSQL trigger on my database but don't trigger on zapier

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.Hello everyone, This one is a tricky one and i can’t get to know what’s happening. I have a zap with a postgre SQL trigger “new row custom query”. The zap triggers approximately 100 times per day and some row that appear in my database don’t trigger in my zap and i can’t find the any trigger for the following row (see the example in the screenshot)  Does it have something to do with how much data you can send to zapier ? 

4
jesse
1 year ago
F
freshairnyBeginner
asked in How Do I

How do I create a contact in Follow Up Boss, enter their information, and activate an action plan when a site visitor completes a questionnaire?

I’m trying to figure out how to set up a connection between 123FormBuilder and Follow Up Boss (FUB) so that when a person completes a questionnaire on my site, it creates a contact on FUB, adds the information to their profile, and triggers an action plan on FUB. Anyone have experience setting up this sort of Zap?

6
chanelle
1 year ago
K
keanBeginner
asked in How Do I

How to Use Zapier to connect 2 different Intercom workspaces

Hi, I am new to Zapier and just wondering if I can use Zapier to connect 2 different Intercom workspaces so that customers from one Intercom workspace (say A) and chat directly to the agents from Intercom workspace (say B) in the intercom messenger A? Thanks. Regards, Kean  

4
chanelle
1 year ago
R
ReyrrBeginner
asked in Troubleshooting

Orders from Shopify are being sent as 558:00:00 instead of just 558, causing Google Sheets not to recognize it as a number.

Hi, We have been having some issues with our Zapier integration and I wanted to reach out to see if you could help us troubleshoot. Basically, the orders are being sent as "558:00:00" instead of just "558" from Shopify. This is causing problems because Google Sheets doesn't recognize it as a number.Do anyone have any idea why this might be happening? Any help you can provide would be greatly appreciated. Thank you in advance! Best, Benjamin

17
jesse
1 year ago
P
pg0112Beginner
asked in Troubleshooting

Squarespace form Select list to Salesforce opportunity picklist

Hi thereI have seen a version of this question here and tried the Utilities Formatter with limited success. My squarespace form has several fields and one field that is a “select” field with three options. I am trying to map it to a custom opportunity field in Salesforce with the same with three picklist options. I have created a lookup key and a lookup table with 3 options. When the Zap tests itself it creates an option one opportunity in Salesforce. When I test it in real time with the actual squarespace form and choose option two it it creates an opportunity with the fallback value instead of option two.That seems to indicate anything besides option one isn’t recognized. Ideas? thanks for your help~ 

9
jesse
1 year ago
M
Magpie2000kBeginner
asked in How Do I

Creating Xero multi line invoice from Google sheet

Hi I have tried and tried reading and following guides but cant get there,I have a google sheet in each row is an invoice request with Name | email | Product 1 (quantity) | Product 2 (quantity) | Product 3 (quantity)| unique id | telephone numberI Have made it pull single line items into Xero ie pulls product 1 and match in Xero with product and as such I get a single line invoice that is correct but I cannot seem to do this for all the products requested ie multi line invoice.The google sheet does not have prices I need to link this as I have done on single line to the products in Xero Any help would be great

4
M
1 year ago
V
VanceAnCBeginner
asked in How Do I

Action Step - update Trello Card - increase numeric field by 1

We use Trello for design project tracking. When we have a proof ready for a customer, we drop the file on the Trello card, Butler automatically moves it to the “Proof Ready” list. Then Zapier takes over and sends the proof to the customer. The next step in the Zap moves the Trello card from the Proof Ready list to the Proof Sent list. It also updates the custom field, “Proof Sent” with the current date and time. There is also a custom field designed to track the number of times a proof has been sent. To explain, if a customer hasn’t responded to the proof within 2 days, Butler is set up to automatically move the card into the “Proof Ready” list  - that way Zapier sends the proof again. I don’t want to continuously send proofs, so, I have a custom numeric field set up as a counter so that Butler won’t repeat the process more than 3 times. However, I can’t figure out how to make Zapier update the custom field by 1 when it runs. Any suggestions?

7
V
1 year ago
Terms & Conditions