Hello,
Anyone knows why I keep getting this message “We couldn’t find a customer” when I tried to create a Woocommerce Zap. It works when I create an Order but not when I tried to create a costumer.
Thank you.
HH
Best answer by AndrewJDavison_Luhhu
View original
+10
Hi
Can you show us a screenshot of where you’re seeing that error?
Hello Andrew,
Here is the screenshot from when I tried to create the Woocommerce zap and a screenshot of my Woocommerce store from the subject website, showing I have plenty of customers to pull from.
Thank you,
Moderator note: images cropped and/or obfuscated to remove personally identifiable information.
+12
Hi
Could I trouble you to try the following:
Go to the Find Data section in the Zap (like the first screenshot that you sent)
Go to your WooCommerce account and get ready to do create a customer - eg fill in all the necessary details but don’t click save/create yet
Go back to the Zap and click the Test Trigger button
Immediately go to WooCommerce and create a new Customer
This should allow the Zap to find the new customer in your account.
Could you give that a go and let me know how you get on? Let me know if you have any questions!
Hi,
I’m not sure what you're talking about when creating a customer in Woocommerce. The only way to add a new customer to Woocomerce is by going to the payment form and making a purchase.
Please advise, Thanks.
+10
That’s what you’ll have to do I’m afraid. Make a live purchase and then follow
When I’ve had to do this with clients the best thing to do is to create yourself a discount code to make the order $0, then you can go through the order process without actually needing to pay for anything.
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