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We’re having trouble loading 'Folder' data (The app returned "Unable to find target address")

  • 16 July 2021
  • 1 reply
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Hello,

Im currently trying to create a new zap but i keep getting this error when i try to find the spreadsheet to connect to. What can i do to fix this? The account has all permissions needed but cannot find the spreadsheet. 

 

0e08a64179b8192b53e29103ef071018.png
https://gyazo.com/0e08a64179b8192b53e29103ef071018 

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Best answer by robschmidt 16 July 2021, 04:40

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Hi @LucaWilkins,

This is from Zapier Excel Help section: https://zapier.com/help/doc/common-problems-microsoft-excel

I'm not able to connect my Microsoft Excel account?

We only support OneDrive for business right now - as the Excel API comes out of beta status we expect to support any version of Excel online. Personal Outlook accounts do not work unfortunately!