Is is possible to sent a document in Zendesk Sell to Zendesk Support in a ticket?
We’ve now made with Zapier, when a Deal in Zendesk Sell goes to the next step, there will be make automatically a new ticket in Zendes Support.
But we would like to send in this ticket also the uploaded document in Zendesk Sell, so our support can see this document in the ticket.
I hope you understand my question. Any help is welcome!
Best answer by Danvers
- Let the Zendesk team know that this addition will be helpful for you
- Track interest in the addition - if other users request the same thing, we'll add their vote to the request
- Remind us to send you an email if/when we have an update on this