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How do I choose which default Basecamp project is selected for Float to connect to?

  • 9 March 2020
  • 1 reply
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Userlevel 1

I have three different client/internal project accounts through Basecamp. I'm trying to get Float to connect to my internal account projects but when I sign into basecamp to integrate to float in the popup it defaults to one of the ones I don't want and there is no way to switch or pick a new one. I tried to disconnect myself from those other accounts to force it to choose the right one but it still doesn't work....


Any help would be appreciated!!


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Best answer by Danvers 11 March 2020, 11:10

Hi @artpro1, welcome to the Community!

The first thing to try is using an incognito browser window, as that will make sure that you're not logged into any other accounts. To do that, open an incognito browser window (called 'Private browsing' in Internet Explorer) and then log into Zapier. When you go to connect Basecamp in the Zap, it should ask you for your log in details and you can use the one that you need.


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Hi @artpro1, welcome to the Community!

The first thing to try is using an incognito browser window, as that will make sure that you're not logged into any other accounts. To do that, open an incognito browser window (called 'Private browsing' in Internet Explorer) and then log into Zapier. When you go to connect Basecamp in the Zap, it should ask you for your log in details and you can use the one that you need.