Google Cloud Print Being Shut Down

  • 21 November 2019
  • 9 replies
  • 1459 views

Userlevel 4
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Well nuts. Another Google service bites the dust. I am beginning to seriously reconsider our use of Google at all.

We use Google Cloud Print in a key Zap and will need to find a replacement. Anyone know of an alternative remote printing service compatible with Zapier?



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9 replies

Userlevel 5
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where are you seeing that? I'm not seeing that online anywhere.


Userlevel 4
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Received the following email message from Google:

Hello Google Administrator,

We’re writing to let you know that Google Cloud Print, our cloud-based printing solution that has been in beta since 2010, will no longer be supported as of December 31, 2020. Beginning January 1, 2021, devices across all operating systems will no longer be able to print using Google Cloud Print. We recommend that over the next year, you identify an alternative solution and execute a migration strategy.

What do I need to know?

We encourage you to use each operating system’s native printing capabilities and/or partner with a print solutions provider. Learn more about migrating from Cloud Print to native printing.

For our Chrome Enterprise and Education administrators

Given the growth of Chromebook adoption across organizations, we have invested in improvements for native printing on Chrome OS, including:

  • native print solution for Chrome OS. In 2017, we launched support for printing over USB or a local network through CUPS (Common Unix Printing System).
  • A management solution for printing with Chromebooks. If you are using Chrome devices with Chrome Enterprise or Education Upgrade or have Chromebook Enterprise devices, you can manage native printing for Chrome OS. We are planning to add more enterprise-class features and integration points with print servers and print solution providers.
  • Large investments in printing ecosystem partnerships. We are working with existing Cloud Print OEMs and print solution providers to ensure that their print offerings work natively with Chromebooks.

To learn more about Chrome OS native printing and alternate print solutions, visit our Help Center. Follow the Chrome Enterprise release notes to track the status of future print feature releases that may support your migration path.

For our Android Enterprise administrators

Printing on Android is supported through printing apps since Android 8.0. Several printer OEMs have common support through the Mopria Print Service app, though other OEM apps may be available. If you’re using an Android Enterprise EMM, you can simplify printing support by delivering a printing app that is compatible with your print OEMs’. Please contact your printer OEM for details on app support and your EMM for details on app distribution.

We’re here to help

If you are a Google administrator and need assistance, you have a few options:

  • Contact your printer hardware OEM, preferred reseller, or print solution provider for help with your migration.
  • Reach out to your assigned Google Customer Success Manager.
  • For technical support with migration issues, call or submit a support case from enterprise support (reference ID: 144580681).

Sincerely,

Google Printing Team


Userlevel 5
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oh, bummer 😞 crazy that hasn't broke yet on any sites. Not familiar with any alternatives. Hopefully someone steps in to fill that void.


Userlevel 4
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Well the good news is that they at least are giving a years notice as it will not shut down until Jan 1, 2021.

As I recall when I was looking around for a remote printing solution that works with Zapier, there weren't a lot of options to choose from.



Userlevel 7
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Wow this is ugly, I have a client who relies on GCP for business critical label printing. Like you said Ron, at least they gave us a year. I fully expect someone to jump up and replace it. (But of course it will cost money)


Userlevel 7
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I find it quite amusing that that they’ll be shutting down after a whopping 11 year beta period!

I also find the concept of a “Google Success Manager” quite funny. As far as I knew getting support from them involved asking on their forum and hoping for the best.


Userlevel 7
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When you have a Google Enterprise or Education account they have much better Customer Support. In a previous life I've abused access to better customer support by using my clients' enterprise account support to get help on free/legacy or basic accounts... If you spend big money Google will listen/help and give you a direct line.


did anyone figure out an alternative to google cloud print?  

Userlevel 7
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@foose212 Not that I know of, sadly.