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Are Campaigns working with Salesforce?

  • 7 March 2020
  • 1 reply
  • 131 views

There doesn't seem to be any way to create a Campaign in Salesforce in either Salesforce (Legacy) or Salesforce. Obviously Campaigns are one of the most common objects in Salesforce, so this is a must.

Using Salesforce: Option 1: Using Trigger to Find or Create Record in Salesforce 'Campaign' is an available Salesforce Object But when chosen with 'Create Salesforce Record if it doesn’t exist yet?' none of the Campaign fields are available to be set Error because there are no fields: Bargle. We hit an error searching for (or creating) a record. Could not create record of the "Campaign" object: entity type cannot be inserted: Campaign

Option 2: Using Trigger Create Record in Salesforce 'Campaign' is not even an option in Salesforce Objects list

Salesforce (Legacy) Option 1: Trigger Create Campaign in Salesforce (Legacy) None of the Campaign fields populate. Error when trying to send it through which makes sense since there are no fields: [{"message":"entity type cannot be inserted: Campaign","errorCode":"CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY","fields":[]}]


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Best answer by steph.n 11 March 2020, 05:21

Hi there Katelyn, thanks for writing in today! Happy to help.

It looks like you are experiencing a connected app access limit. We explain this issue in depth here:

https://zapier.com/apps/salesforce/help#connected-app-access-limits-to-salesforce

https://zapier.com/apps/salesforce/help#error-this-connection-to-salesforce-appears-to-no-longer-be-working

Essentially, if you have more than 5 access tokens in your Salesforce account, the app will revoke the oldest token.

I hope this helped, and please let us know if you have questions!


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Hi there Katelyn, thanks for writing in today! Happy to help.

It looks like you are experiencing a connected app access limit. We explain this issue in depth here:

https://zapier.com/apps/salesforce/help#connected-app-access-limits-to-salesforce

https://zapier.com/apps/salesforce/help#error-this-connection-to-salesforce-appears-to-no-longer-be-working

Essentially, if you have more than 5 access tokens in your Salesforce account, the app will revoke the oldest token.

I hope this helped, and please let us know if you have questions!