Well, you officially took too long and 5.2 chat is no longer available due to it being replaced by 5.3 and 5.4. Shouldn’t have to make a post about this.
Question
Why is it taking so long to get the latest Chatbot models?
- Beginner
So now we’re back to paying more for usage on 5.2 high and paying more or using a dumber model. Putting that here first before I get the usual “use this worse model” reply from the staff.
+14- Zapier Orchestrator & Solution Partner
Hi
Which specific provider model are you referring to?
Best to submit feedback and feature requests via a ticket to Zapier Support: https://zapier.com/app/get-help
I’m running into similar frustrations here. I’m essentially a newbie when it comes to the technical side of manually updating APIs or building custom webhook integrations, which is exactly why I rely on Zapier's native Chatbot modules to stay current.
It’s definitely a letdown when the newer, more efficient models aren't available right away, especially when it forces us to use older ones that might not be as cost-effective or smart for generating content.
Troy is right that submitting a support ticket is the official route, but it would be amazing if the developer team could implement a faster, more systematic rollout for these provider updates. When you rely on these tools for daily workflows, waiting for the dropdown options to update can really stall progress!
- Beginner
From my experience submitting a support ticket gets me nowhere, but once I post it publically in the forum, it doesn’t take too long for an update.
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