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Question

Webhook subscription issue when creating or activating a Zap in Zapier

  • August 26, 2025
  • 3 replies
  • 23 views

I am trying to create Zapier app using developer console I have configured everything perfectly but on zap creation and unpause not getting subscription webhook call instead of I am getting test route call which i have set for authentication test. 

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3 replies

Sebastian M
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  • Zapier Staff
  • August 26, 2025

Hi ​@aakash_rathod, welcome to the Zapier Community 👋

 

You mentioned building an app via our Developer Platform. I’d suggest opening a ticket detailing the issue you’re running into via:

 

https://developer.zapier.com/contact

 

Hope this helps!


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • August 26, 2025

Hi ​@aakash_rathod 

You may also want to try posting your topic in the Developer Zone category: https://community.zapier.com/p/developer-zone


Got the issue but not able to understand how, I had use code mode to configure things, which did not work but when I use form mode it work while configuring trigger