Has anyone else been totally unheard after being incorrectly billed by Zapier?
I emailed to cancel within days of joining and they continued to bill me.
I am so upset with their lack of customer service and am struggling to actually speak to a person who isn't using a standard AI responded script.
Has anyone else had this issue / discovered the best way to legally tackle this?
+14Hi
Manage your Zapier account plan and billing here: https://zapier.com/app/settings/billing
Help link for how to cancel your Zapier account: https://help.zapier.com/hc/en-us/articles/44507749747341-Cancel-your-Zapier-plan
Hey, there! Michelle here from Zapier. Sorry to hear you’re running into issues! I’ve reached out to our team and they’ve asked you to open a new ticket so they can follow up with you directly. You can do so at https://zapier.com/app/get-help.
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