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Question

Newbie - trying to fix an error "adding subscriber to email list"

  • August 12, 2024
  • 2 replies
  • 56 views
K

I am receiving the error “adding subscriber to email list” 
When I access the error it is saying that my “keyword” for Manychat, m”NEW” is in the email field:
 

 

However, when I go in to try to edit this, I cannot find that anywhere, and the email field looks correct:

​​​​​​


This was working fine for a couple of months, then just started giving me an error message a week or so ago.
Thank you in advance for any help!​​​​​​​

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • August 12, 2024

Hi @kmb13 

The email field expects a valid email address.

A value of “NEW” is not a valid email address.

You can add a Filter step to check that the mapped variable value contains these:

  • @
  • .

 

⚡ Troy Tessalone - AutomationAce.com | Platinum Authorized Zapier Solution Partner | #1 Zapier Community Contributor
K
  • kmb13
  • Author
  • New
  • August 13, 2024

Thank you!

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