Question

Regarding simple Zap

  • 20 March 2023
  • 9 replies
  • 70 views

Userlevel 1

I'm trying to connect Vulcan7 to Followup Boss using a Zpier Web hook. I want to send selected contacts from Vulcan7 to contacts in Followup Boss.

I would like an Action Plan to start according to how the lead is tagged as soon as the new lead hits Followup Boss.

 

I started by choosing:

  1. Webhooks By Zapier(Premium)
  2. The Trigger Event is “Catch Raw Hook”
  3. I entered my account credentials email address.
  4. The Action I chose is Registration.
  5. Each step, App& event. Account, and Action all have Green check marks.

When I select the Test and run it it fails.

The error code is:

Got 400 calling POST https://api.followupboss.com/v1/events,expected2xx.

Troubleshoot error, and nothing seems to correct thos error and the contact information is not being delivered to Followup Boss dashboard.

I tried to send an image but it claims a camera shot is to large.


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9 replies

Userlevel 7
Badge +14

@Las Vegas1 

FYI...

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Userlevel 7
Badge +14

@Las Vegas1 

You can try opening a ticket with Zapier Support: https://zapier.com/app/get-help

Userlevel 1

Is there a support department that can view my account and help with this issue?

I'm not against helping but I'm paying for the support from both platforms and I am trying to get my business setup as quickly as possible.

Userlevel 7
Badge +14

@Las Vegas1 

We’ll need to see screenshots with how your FUB step is configured along with the encountered error.

Userlevel 1

 

Userlevel 1

 

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Userlevel 7
Badge +14

Hi @Las Vegas1 

Good question.

We’ll need to see detailed screenshots with how your Zap steps are configured in order for us to be able to evaluate and advise.

You can use Zappy to take screenshots: https://zapier.com/zappy