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Question

Issue with JSON Data Not Mapping

  • 15 June 2023
  • 1 reply
  • 48 views
J
Userlevel 2

There is a section in my JSON payload that looks like the screenshot below. It contains the reps ID that I need to grab. I am unable to grab the ID indicated (joseph.winters) because the middle section is also uniquely identified (wc:joseph.winters@quickt...) 
 

So if I send over different payload of data, lets say with another agent (mick.jones) with different data, it errors out my zap because my mapping cannot be found. like this:

 

any thoughts on how I can get around this?

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Userlevel 7
Badge +14

Hi @Joseph.winters 

Good question.

Looks like this is an issue with how the JSON data is structured that you are receiving.

The solution will likely involve an advanced approach to get the RAW JSON from the webhook data payload to them be handled with a Code step to parse out the desired data points.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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