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How to set up alert when webhook step errors?

  • 15 July 2021
  • 1 reply

Hi Zapier friends, I have a webhook POST step that occasionally fails due to some special characters and line breaks messing up the JSON payload. I’ve tried to set up some error alerting for this step, but regardless of whether the zap step errors, it shows that the zap has success=true



I have tried to setup a slack zap that pings me a slack message whenever this step doesn’t have success=true but that never seems to trigger.


Any ideas on how to get error logging/alerting for the webhook zap?


Best answer by SamB 22 July 2021, 18:07

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Hey @tom-mac-tom, welcome to the Community! :)

What steps are you currently using in the Zap that should be sending these Slack messages? 

It should be possible to use the New Zap Error trigger for Zapier Manager to trigger a Zap to alert you whenever a specific Zap runs into an error. You could then use a Filter step to check that it’s only the Webhooks by Zapier app that’s errored.

Do you think that approach could work for you or are you already using those steps in your Zap?