Question

How can I get the value of the checkbox field in ActiveCampaign and pass it in Close or other apps in a Text field?

  • 20 May 2023
  • 1 reply
  • 104 views

I have a checkbox custom field in ActiveCampaign and for example when one checkbox is marked, the value is enclosed in ||

 

Example: contact[fields][what_describes_you]: ||I coach others.||

 

I collect this data with a webhook.

 

I tried to format it with the Formatter option and also with custom code, but it seems like the value is not recognized as a string so everytime I tried to pass it to a Note in Close or format it, the result would be blank.

 

How can I get the value of the checkbox field and pass it in Close or other apps in a Text field? If there are multiple values checked, they can be separated by comma.


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1 reply

I figured out the issue. I was trying to pass on that data to a filed in Close that was type Textarea (Rich) and that was causing the problem. I changed that field to just Text and it works now.