About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Catch Hook not triggering despite success response to sending app

  • 18 February 2023
  • 5 replies
  • 123 views
Itou Ng
Userlevel 1

Hi, I met this issue:

And I've already tried using the webhook to successfully trigger the zapier trigger at postman.

What can I do next? Thank you very much.

icon

Best answer by Itou Ng 23 February 2023, 07:42

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Itou Ng

Good question.

We’d need more context in the form of screenshots with how and where your webhook is configured to be sent.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Itou Ng
Userlevel 1

Thank you for your reply, @Troy Tessalone 

In our application, we also have trigger and action concept:

​​​​​

The picture mean: when user have a form submission in our application, we use post to request Zapier’s webhook.

  The above process had a running history: 


Output displays that the response what call the zapier’s webhook. But Zapier no trigger:

 I use postman test the webhook, successfully:

 

Troy Tessalone
Userlevel 7
Badge +14

@Itou Ng 

Zap trigger have default deduping.

Make sure to submit unique data.

An easy workaround is to include a timestamp as part of the data sent to the Zap trigger via the webhook.

 

If you have the webhook response, then you can open a ticket with Zapier Support for them to troubleshoot more: https://zapier.com/app/get-help

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Itou Ng
Userlevel 1

Thank you for your reply, @Troy Tessalone 

Itou Ng
Userlevel 1

The problem is that the perform method is wrong.

🤣 

I'm stupid.

Terms & Conditions