Hi, I met this issue:
And I've already tried using the webhook to successfully trigger the zapier trigger at postman.
What can I do next? Thank you very much.
Best answer
Catch Hook not triggering despite success response to sending app
- Beginner
Best answer by Itou Ng
The problem is that the perform method is wrong.
🤣
I'm stupid.
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+14- Zapier Orchestrator & Solution Partner
Hi
Good question.
We’d need more context in the form of screenshots with how and where your webhook is configured to be sent.
- Beginner
Thank you for your reply,
In our application, we also have trigger and action concept:
The picture mean: when user have a form submission in our application, we use post to request Zapier’s webhook.
The above process had a running history:
Output displays that the response what call the zapier’s webhook. But Zapier no trigger:
I use postman test the webhook, successfully:
+14- Zapier Orchestrator & Solution Partner
Zap trigger have default deduping.
Make sure to submit unique data.
An easy workaround is to include a timestamp as part of the data sent to the Zap trigger via the webhook.
If you have the webhook response, then you can open a ticket with Zapier Support for them to troubleshoot more: https://zapier.com/app/get-help
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