Question

Trigger when new user joins Slack shared channel?

  • 19 May 2020
  • 1 reply
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I’m trying to use the New User in Slack trigger to alert me when new users from other teams join a shared channel. I’ve set up the Zap, but I’m unclear if this will actually trigger when a new user joins a Shared Channel instead of a regular channel. Can anyone clarify this for me? 


1 reply

Userlevel 5

Hi @alextapper!

I’m actually not sure about this one. Have you had a chance to test this out with a live Zap to see if it will trigger? I don’t have a shared channel that I can test with. I checked with my team here but was not able to get a definitive answer. I do know that non-team users in a shared channel won't show up in the Users dropdown using the Send Direct Message action. So maybe there may be a similar limitation for New User. If you’ve got a way to test, that would be ideal :)

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