We have quite a number of custom attributes set up for our leads in Intercom (not users) and we want to be able to create Trello cards automatically that contain all that data collected from a conversation.
I would love to be able to trigger that with an Intercom tag which I already have set up, but there doesn’t appear to be any way to access the custom attributes in that way when creating the Trello card.
The only way I’ve been able to find how to do it is by using a trigger of when a lead provides an email address. This isn’t ideal, as a lead can have their email address added in a scenario where I don’t want a Trello card created.
But even with this flow, I’m finding that only approximately 7 of the custom attributes are available to me to use in populating the Trello card, all the rest are not showing up in the list.
Is this an issue with the Intercom API? Any ideas on how to get around it?